We at Evolta are committed to your satisfaction.

          If for any reason you are not completely satisfied with your purchase, you can return it within (7) days of receipt for a full refund or exchange. However, certain conditions may limit your eligibility for a full refund or exchange.

Eligible Products:

  • This return policy applies to all products purchased directly from the Evolta website or authorized retailers.
  • Products that are used, damaged, altered, or show signs of:
    • Water damage: Exposure to liquids, including spills, submersion, or excessive humidity.
    • Tampering: Any physical modifications, disassembly attempts, or unauthorized repairs.
    • Physical damage: Cracks, dents, scratches, burns, or other physical impairments.
    • Neglect: Improper storage, handling, or use that goes beyond normal wear and tear.

Ineligible Products:

  • Products that fall under the conditions listed above will be ineligible for a full refund or exchange.
  • We may offer a partial refund or store credit based on the product’s condition and remaining functionality.

Return Process:

  • To initiate a return, please contact Evolta customer service by email at info@evolta.pk or by phone at “03142043428”.
  • We will provide you with a return authorization number (RMA) and instructions on how to return the product.
  • You are responsible for the cost of return shipping, unless the product was defective or damaged upon arrival.
  • Once we receive the returned product and verify its condition, we will process your refund or exchange within (4) days.

Refunds:

  • Refunds for eligible products will be issued to the original payment method used for the purchase.
  • Please allow (7) days for the refund to appear in your account.

Exchanges:

  • If you wish to exchange your product for a different item, please specify your request when contacting customer service.
  • We will process your exchange once we receive the returned product and verify its condition.
  • You may be responsible for any additional shipping costs associated with the exchange.

Warranty:

  • All Evolta products come with a 1 Year warranty against manufacturing defects.
  • Besides that Custom Lithium batteries are have different warranty policy depending upon your requirements first contact us before order custom lithium battery then we can tell you about your warranty period.   
  • Please refer to the warranty information included with your product for more details.

Additional Information:

  • We reserve the right to modify this return policy at any time without prior notice.
  • This return policy applies in addition to your statutory rights.

Thank you for choosing Evolta!

Please note:

  • This is a sample return policy and you should adapt it to your specific business needs and local laws and regulations.
  • You may want to consult with a lawyer to ensure your return policy is compliant with all applicable laws.
  • Be sure to replace the bracketed information with your desired details, such as the number of days for returns, contact information, and warranty period.